mE Coaching

Emotional & Social Competence

THE EMOTIONAL & SOCIAL COMPETENCE INVENTORY (HAY GROUP)

Team meeting

The ESCI model measures behaviours that contribute to effective performance. It describes 12 competencies that differentiate outstanding from average performers.  The ESCI is a multi-rater tool designed to get feedback from managers, peers, direct reports and others, as specified.  The feedback package shows participants how others experience their behaviour in terms of how they demonstrate Emotional and Social intelligence.  It helps each participant to appreciate their strengths and identify areas for development and this forms the basis for a coaching conversation.

The 12 compencies are organised in four clusters:  Self awareness; Self Management; Social Awareness and Relationship Management.

The competencies measured are:

  • Emotional Self-Awareness
    • Recognising one’s emotions and their effects
  • Emotional Self-Control:
    • Keeping disruptive emotions and impulses in check
  • Adaptability
    • Flexibility in handling change
  • Achievement orientation
    • Striving to improve or meeting a standard of excellence
  • Positive Outlook
    • Persistence in pursuing goals despite obstacles and set backs
  • Empathy
    • Sensing others feelings and perspectives, taking an active interest in their concerns
  • Oranisational Awareness
    • Reading a group’s emotional currents and power relationships
  • Coach and Mentor
    • Sensing others’ development needs and bolstering their abilities
  • Inspirational Leadership
    • Inspiring and guiding individuals and groups
  • Influence
    • Wielding effective tactics for persuasion
  • Conflict Management
    • Negotiating and resolving disagreements
  • Teamwork
    • Working with others toward shared goals.  Creating grouip synergy in pursuing collective goals.  

 

ESCI WORKSHOPS & COACHING

The ESCI survey can be used for individuals along with at least one coaching conversation. 

However, the importance of emotional and social intelligence is best conveyed in a workshop for a team.  In the event of the participation of a group, a Workforce Audit Report is available. 

In both the above cases, the communication prior to the survey should start about 4 to 5 weeks ahead of expected feedback.  The survey is completed on-line through The Hay Group website and all communication with the participants and their raters will come from Hay Group. 

Each participant will receive a feedback report consisting of the ESCI Model; how to interpret the feedback; Data Validity; ESCI Summary; ESCI Detail; Item Frequency report and Verbatim comments (optional). This report should be accompanied by a coaching session of one hour.